General: 

• Respect everyone.
• No food, drinks, or strollers in the play area (on the mats).
• Shoes must be off in the play areas. Socks must be worn at all times while on the mats (adults and children). Socks can be purchased if needed.
• All toys that have been put in a child’s mouth, must go in the blue basket in the front for employees to clean thoroughly before being redistributed.
• No adult is permitted entry without a child DURING OPEN PLAY, unless shopping in the toy store section.
• No child is permitted entry without an adult unless for drop-off care (booked ahead of time).
• Two adults are allowed free entrance per family.
• This is a parent-supervised playspace. You assume the risk for yourself and the children you bring. Children must be supervised at ALL times. Staff members are not a substitute for parent or caregiver.
• All guests are required to sign a waiver before entering the play area.
• Adults must enter and leave with the children they have brought with them.
• Anyone who is sick or showing signs of sickness should leave immediately and come back when well.
• All children must be wearing diapers or completely potty-trained in the facility.
• Use equipment properly.
• No gum.
• Children must be clothed at all times. 
• No refunds will be provided.
• Cakes and cupcakes are ONLY allowed in with a party package. 
• Passes MUST be present to be used. 
• Please refrain from physically disciplining children while on the property. 
• Please do not change diapers in the common areas. All of our restrooms have changing tables.
• No pets allowed. ONLY service animals allowed inside.
• No vulgar language.